A processing program was not up to date and crashed on a very specific error
The processing program has been updated
Actions to come:
No more action needed
Posted Jul 31, 2020 - 15:31 UTC
The issue has been resolved and we have now caught up the delay in real-time data retrieval.
All reports & scheduled Data Query/Data Flow exports have been sent.
Posted Jul 31, 2020 - 15:30 UTC
We are currently experiencing a delay in real-time data calculation.
Hourly Scheduled Data Query & Data Flow exports will be sent once the data is ready.
Our technical teams are actively working to resolve the issue.
We apologise for any inconvenience caused.