Unstable state of a cluster that has caused delay (it is possible that this is coming from the provider hosting the cluster)
Cluster re-created from scratch
Actions to come:
Investigations with the provider
Posted Jun 23, 2020 - 07:03 UTC
The issue has been resolved and we have now caught up the delay in real-time data retrieval.
All reports & scheduled Data Query/Data Flow exports have been sent.
Posted Jun 18, 2020 - 10:04 UTC
We are currently experiencing a delay in real-time data calculation.
Hourly Scheduled Data Query & Data Flow exports will be sent once the data is ready.
Our technical teams are actively working to resolve the issue.
We apologise for any inconvenience caused.