All Systems Operational
Data collection Operational
Data processing Operational
API Operational
API Rest Operational
API Flow Operational
Interfaces Operational
Reports/Exports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
We are currently catching up the delay in real-time data retrieval.
Jun 17, 21:55 UTC
Investigating - We are currently experiencing a production incident.
Please excuse us for any inconvenience caused.
Jun 17, 20:32 UTC
Jun 16, 2021
Postmortem - Read details
Jun 16, 13:43 UTC
Resolved - The issue has been resolved and we have now caught up the delay in real-time data retrieval.
All reports & scheduled Data Query/Data Flow exports have been sent.
Jun 16, 13:43 UTC
Investigating - We are currently experiencing a delay in real-time data calculation for one client.
Hourly Scheduled Data Query & Data Flow exports will be sent once the data is ready.
Our technical teams are actively working to resolve the issue.
We apologise for any inconvenience caused.

Affected customers - Less than 1%
Jun 16, 07:26 UTC
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Postmortem - Read details
Jun 11, 12:29 UTC
Resolved - The issue has been resolved and we have now caught up the delay in real-time data retrieval.
Jun 11, 12:29 UTC
Investigating - We are currently experiencing a delay in real-time data calculation.
Hourly Scheduled Data Query & Data Flow exports will be sent once the data is ready.
Our technical teams are actively working to resolve the issue.
We apologise for any inconvenience caused.

Affected customers - Less than 1%
Jun 11, 08:55 UTC
Jun 10, 2021
Postmortem - Read details
Jun 16, 08:08 UTC
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
We are currently catching up the delay in real-time data retrieval.
Jun 10, 23:50 UTC
Investigating - We are currently experiencing a production incident.
Please excuse us for any inconvenience caused.
Jun 10, 20:05 UTC
Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.