All Systems Operational
Past Incidents
Sep 20, 2021
Completed - Migration is complete and all the notifications subscriptions have been transferred.
From now, you are able to view the status of all Piano products including AT Internet’s Delta analytics suite and legacy (Piano Analytics) on status.piano.io.
Sep 20, 12:18 UTC
In progress - The migration is currently in progress.
Sep 20, 08:30 UTC
Update - The AT Internet Status Page will be merged with Piano's the 20th of September 2021 (instead of 18th as initially planed). And you have until the 19th of September 2021 to unsubscribe if you want to.
Aug 31, 12:23 UTC
Scheduled - We're writing to inform you that Piano Software and AT Internet will be merging their notification channels into a single page on status.piano.io. From the 18th of September 2021, you will be able to view the status of all Piano products including AT Internet’s Delta analytics suite and legacy on status.piano.io.

We are planning to automatically migrate your email address to the Piano status page. We will be processing data solely for the purpose of status notifications for the joint Piano and AT Internet platform — nothing else will change. The data is stored in the same location as before (in the US) and will be stored for as long as you are subscribed to the page. If you do not consent to this, you can unsubscribe from AT Internet Status Page before the 17th of September by clicking “Unsubscribe” in this email notification, or by contacting us at privacy@piano.io. You can also do this at a later date if you change your mind, and can continue to direct any questions or information about GDPR and privacy related to the migration to the same email alias.

Thank you for your understanding, and have a great rest of the week!
Aug 18, 07:58 UTC
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021
Postmortem - Read details
Sep 13, 11:36 UTC
Resolved - The issue has been resolved and all reports & scheduled exports have been sent.
Sep 13, 11:36 UTC
Investigating - We are currently experiencing a delay in data generation for yesterday on Dataquery 3 AS2.
Our technical teams are actively working to resolve the issue.
Please excuse us for any inconvenience caused.

Affected customers - All customers
Sep 13, 06:46 UTC
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021
Completed - End of the scheduled maintenance.
Sep 6, 22:43 UTC
In progress - Start of the scheduled maintenance.
Sep 6, 20:00 UTC
Scheduled - Technical maintenance is scheduled for 06/09/2021 between 08.00 pm and 01.00 am (UTC).
You may encounter some issues during the maintenance period.
We apologise for any inconvenience this may cause.
Aug 30, 08:07 UTC
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
We are currently catching up the delay in real-time data retrieval.
Sep 6, 06:06 UTC
Investigating - We are currently experiencing a production incident.
Please excuse us for any inconvenience caused.
Sep 6, 03:22 UTC