All Systems Operational
Data collection Operational
Data processing Operational
API Operational
API Rest Operational
API Flow Operational
Interfaces Operational
Reports/Exports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 30, 2020

No incidents reported today.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Postmortem - Read details
Mar 27, 10:12 UTC
Resolved - The issue has been resolved.
Mar 27, 10:07 UTC
Investigating - We are currently experiencing a delay in data generation for yesterday (only for User Insight, Navigation and DataQuery 3).
Our technical teams are actively working to resolve the issue.
Please excuse us for any inconvenience caused.
Mar 27, 07:13 UTC
Mar 26, 2020
Postmortem - Read details
Mar 27, 10:12 UTC
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
We are currently catching up the delay in real-time data retrieval.
Mar 26, 06:40 UTC
Investigating - We are currently experiencing a production incident.
Please excuse us for any inconvenience caused.
Mar 25, 21:47 UTC
Mar 25, 2020
Postmortem - Read details
Mar 25, 16:45 UTC
Resolved - The issue has been resolved and all reports have been sent.
Mar 25, 16:36 UTC
Investigating - We are currently experiencing delays in the generation of some scheduled exports (DataFlow and DataQuery).
Our technical teams are working to resolve this issue so that these reports may be sent as soon as possible.
We apologise for any inconvenience caused.
Mar 24, 07:27 UTC
Postmortem - Read details
Mar 25, 16:47 UTC
Resolved - The issue has been resolved and we have now caught up the delay in real-time data retrieval.
All reports & scheduled Data Query/Data Flow exports concerned have been sent.
Mar 25, 13:09 UTC
Investigating - We are currently experiencing a delay in real-time data calculation.
Hourly Scheduled Data Query & Data Flow exports will be sent once the data is ready.
Our technical teams are actively working to resolve the issue.
We apologise for any inconvenience caused.
Mar 25, 07:09 UTC
Postmortem - Read details
Mar 27, 10:13 UTC
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
We are currently catching up the delay in real-time data retrieval.
Mar 25, 08:38 UTC
Investigating - We are currently experiencing a production incident.
Please excuse us for any inconvenience caused.
Mar 25, 07:23 UTC
Mar 24, 2020
Postmortem - Read details
Mar 27, 10:54 UTC
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
Mar 24, 08:56 UTC
Investigating - We are currently experiencing availability issues on the Data Query interface.
Our technical teams are actively working to resolve the issue.
We apologise for any inconvenience caused.
Mar 24, 08:13 UTC
Postmortem - Read details
Mar 27, 10:13 UTC
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
We are currently catching up the delay in real-time data retrieval.
Mar 24, 07:01 UTC
Investigating - We are currently experiencing a production incident.
Please excuse us for any inconvenience caused.
Mar 24, 06:27 UTC
Mar 23, 2020
Completed - End of the scheduled maintenance.
Mar 23, 23:12 UTC
In progress - Start of the scheduled maintenance.
Mar 23, 21:00 UTC
Scheduled - Technical maintenance is scheduled for 23/03/2020 between 09.00 pm and 11.00 pm (UTC).
Export generations will be paused. The export interfaces will be unavailable.
We apologise for any inconvenience this may cause.
Feb 13, 16:52 UTC
Mar 22, 2020

No incidents reported.

Mar 21, 2020
Postmortem - Read details
Mar 27, 10:13 UTC
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
We are currently catching up the delay in real-time data retrieval.
Mar 21, 08:13 UTC
Investigating - We are currently experiencing a production incident.
Please excuse us for any inconvenience caused.
Mar 20, 20:32 UTC
Mar 20, 2020
Postmortem - Read details
Mar 20, 15:40 UTC
Resolved - The issue has been resolved and all data is now available.
Mar 20, 15:35 UTC
Investigating - We are currently experiencing a delay in data generation for yesterday on DataQuery v3. Our technical teams are actively working to resolve the issue.
Please excuse us for any inconvenience caused.
Mar 20, 08:13 UTC
Mar 19, 2020
Postmortem - Read details
Mar 27, 10:13 UTC
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
We are currently catching up the delay in real-time data retrieval.
Mar 19, 23:47 UTC
Investigating - We are currently experiencing a production incident.
Please excuse us for any inconvenience caused.
Mar 19, 21:54 UTC
Mar 18, 2020
Postmortem - Read details
Mar 19, 10:06 UTC
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
We are currently catching up the delay in real-time data retrieval.
Mar 18, 22:50 UTC
Investigating - We are currently experiencing a production incident.
Please excuse us for any inconvenience caused.
Mar 18, 20:15 UTC
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
We are currently catching up the delay in real-time data retrieval.
Mar 18, 19:21 UTC
Investigating - We are currently experiencing a production incident.
Please excuse us for any inconvenience caused.
Mar 18, 18:39 UTC
Mar 17, 2020
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
We are currently catching up the delay in real-time data retrieval.
Mar 17, 07:41 UTC
Investigating - We are currently experiencing a production incident.
Please excuse us for any inconvenience caused.
Mar 16, 19:34 UTC